Top Job Recruitment is currently hiring for our client based in Braintree. They have an exciting opportunity for a motivated and enthusiastic individual to join their internal sales team as a Sales Administration Assistant.

Operating from their head office in Braintree, this role is focused on providing exceptional customer service to both internal and external clients, ensuring a seamless and efficient purchasing experience.

Key Responsibilities

• Deliver outstanding customer service via telephone and other communication channels.
• Offer tailored solutions and recommendations to meet customers’ needs.
• Process sales orders and, when necessary, source non-stock items to fulfill these orders.
• Create, maintain, and update discount codes for clients.
• Manage the quotation process, taking full ownership of its creation and delivery.
• Resolve client queries or complaints with a focus on first-time resolution.
• Maintain and update the sales/supplier database to ensure accuracy.
• Process and manage returned items.
• Provide support and assistance to other departments as needed.

Key Requirements

• Excellent attention to detail.
• Strong multitasking abilities and willingness to support other departments.
• Outstanding customer service skills.
• Strong interpersonal and communication skills.
• Proficiency with computer systems; experience with M3 software is advantageous.

Salary: £26,000

Hours: Monday to Friday 8am - 4:30pm, with half an hour lunch break. 

Why Join Us?

This is a fantastic opportunity to join a forward-thinking company and play a crucial role in their internal sales operations. If you thrive in a dynamic environment and have a passion for customer service, we’d love to hear from you!

How to Apply

If this sounds like the perfect role for you, please apply and providing an updated CV.