Top Job Recruitment are looking for a Business Services Administrator for a company based in Colchester, Essex however this is a remote role. Our client is a chartered surveyor.

As a Business Services Administrator you will oversee the central administration team to ensure external clientele receive the best service from the company and to act as a central point of contact for external customers and internal staff.

Business Services Administrator Job Role

• Dealing with instructions and incoming calls
• Updating of the computer system
• Ensuring timescales for queries and service standards are maintained –
• Prioritising and balancing workloads
• General administrative duties such as filing, faxing, call handling, emails, excel etc
• Chasing queries to meet service standards
• Taking payment and invoicing
• Management of Post Queries
• Liaising with customer and co-workers to resolve problems
• Being a central point of contact for any issues

Business Services Administrator Skills Required

• Good general education to GCSE level (or equivalent)
• Computer literate: Word, Excel, Internet – with the ability to learn new systems.
• Customer Service, Call Centre or Administrative experience
• Procedure orientated and well organised person
• Commitment to quality, providing exceptional service & meeting targets
• Good interpersonal skills
• Ability to plan and structure information
• Desire to work in a fast paced, busy environment
• Attention to detail, while maintaining a clear overview of the bigger picture
• Confident, clear and calm communicator – by phone, face-to-face and in writing

Hours are Monday – Friday 9am – 5.30pm with 1-hour unpaid lunchbreak.

Salary is £23,400.

Apply now if you fit the criteria and if you are suitable, you will be contacted!